Identity Management Service › User Console Design Guide › Self-Service Tasks › Configure the Forgotten Password Reset and Forgotten User ID Tasks › Determine How Users Retrieve a Forgotten User ID

Determine How Users Retrieve a Forgotten User ID

Once Identity Management successfully verifies a user’s identity, it displays the user’s ID on the screen.

For additional security, you can configure Identity Management to email the user’s ID.

To configure Identity Management to email a user ID

1. Configure the Identity Management environment to support email notifications.
2. Choose Roles and Tasks, Admin Tasks, Modify Admin Task.
3. Select the Forgotten User ID task.
4. On the Profile tab, click Business Logic Task Handlers.

   The Business Logic Task Handlers screen opens.

5. Click the Delete icon next to the BLTHDisplayUserID handler to delete it.

   Deleting the BLTHDisplayUserID handler prevents Identity Management from displaying the user ID in the User Console. If you want Identity Management to display the user ID in the User Console and email the user ID, do not delete the BLTHDisplayUserID handler.