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Admin Task Processing

The time it takes to process a task depends on the steps involved. When a task is submitted for processing, Identity Management performs the following steps:

  1. Identity Management validates the data being submitted.

    This is called the synchronous phase.

  2. If the task requires approval, Identity Management sends the task to the workflow engine.
    1. The workflow engine determines approvers, and places the approval task in the approvers’ work lists.
    2. Optionally, Identity Management sends email notifying approvers of the pending work item.
    3. An approver reserves the work item (which removes the item from the work lists of other approvers), and approves or rejects the item.
    4. Optionally, Identity Management sends email notifying involved users of the task’s status.

    This is called the asynchronous phase.

  3. Identity Management carries out the task, if the task was not rejected.

More information:

Email Notifications