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Issues with CA ArcotID OTP Enrollment Task in Internet Explorer 9 or 10

Symptom:

If you are using Internet Explorer 9 or 10, the self service task, CA ArcotID OTP Enrollment, does not generate an activation code.

The task successfully creates the activation code in other supported browsers.

Solution:

Turn on Compatibility View in Internet Explorer 9 or 10.

Note: For more information, see the Microsoft Support site for details.