Release Notes › Known Issues › Install and Upgrade Issues › Unable To Access SSO Reports

Unable To Access SSO Reports

Symptom:

I cannot access my SSO reports after I upgrade to CA CloudMinder 1.5.

Solution:

Set the default connection type to JDBC for SSO reports after an upgrade to 1.5.

Follow these steps:

1. Use Modify Admin Tasks to search for the following report tasks:

   SSO-Authentications by Authentication Type Report

   SSO-Unique User Authentications Detail Report

   SSO-Unique User Authentications Summary Report

   SSO-Authentications by Auth type per Application Report

   SSO-User Accesses per Application Report

   SSO-User Access Detail Report

   SSO-User Authentication Detail Report

2. Select a report to edit (you can only select one report at a time).
3. Click the Search tab.
4. Click Browse to locate the search screen for each task.

   Default: The search screen is selected in the list.

5. Edit the search screen for the report task and select the JDBC connection name under Connection Object for the report.
6. Click OK.
7. Repeat steps 2 through 6 for each report you need to edit.