Troubleshooting Guide › Runtime Issues › Advanced Authentication Issues › Common Advanced Authentication Errors › Configuration or Organization Not Found in cm-aads.log

Configuration or Organization Not Found in cm-aads.log

Symptom

Error message indicates a configuration or organization is not found in the cm-aads.log file.

Solution

Do the following:

1. Login to the CA Arcot Administration Console as a global administrator.
2. Navigate to Organizations tab and perform a search.
3. Select the organization affected, and then click the Refresh Cache button.
4. Navigate to the Services and Server Configurations tab, Administration Console, and then click Refresh Cache.
5. Select the following options:
   • Refresh System Configuration
   • Refresh Organization Configuration
6. Click OK.