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Troubleshooting Guide › Runtime Issues › Federation Single Sign-On Issues › Common Federation Single-Sign-On Issues › External Task Error in the User Console

External Task Error in the User Console

Symptom

You fail to Single Sign-On into the Service Provider using the launch task, and receive the following error from the User Console:

External task x Launch Task does not contain URL

Solution

Do the following:

  1. From the User Console, use Modify Admin Tasks to check the launch task configurations.
  2. If spaces exist in the task’s tag or tab’s tag, remove the spaces, and then submit the change.