

Troubleshooting Guide › Tenant Deployment Issues › Tenant Creation Issues
Tenant Creation Issues
When creating tenants, several general recommendations exist:
- Setting com.ca.voyager to DEBUG in JBoss of both CSP console and CA IdentityMinder can provide additional helpful information.
- When creating a new tenant, do not include the word tenant in its name.
Check the follow settings in the CSP Console:
- If the CA IAM Connector Server is installed on a separate server, then make sure that SiteMinder Provisioning Server Tenant Service Host is set to the CA IAM Connector Server host name in the Hosting Container.
- In the Hosting Container, list all host names for CA IdentityMinder, SiteMinder Provisioning Server, and the CA IAM Connector Server in the section for Tenant DSA Router Hostnames. If the CA IAM Connector Server is installed on the SiteMinder Provisioning Server, list the host names of the SiteMinder Provisioning Server instead.
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