Release Introduction › Known Issues › Data to View Reports is Unavailable

Data to View Reports is Unavailable

Symptom:

Data is not available in CA Business Intelligence-CA Spectrum reports such as, Asset, Availability, and Event.

Solution:

Enable Asset Polling on CA Spectrum.

To view the CA Spectrum asset, availability, and event reports, perform the following procedure:

Follow these steps:

1. Open the Browser and type the URL: http://maas-oneclick/spectrum/
2. Log in with the following credentials:

   User name: Spectrum

   Password: Austin@123

3. Click the Administration tab.
4. Navigate to Report Manager.
5. Click SPECTRUM Status on the left pane.

   A list of servers that SRM monitors displays on the right pane.

6. Select the Monitor? check box for the maas-ss landscape.
7. Click Update Monitored Servers.

   The Asset Polling? and Event Processing? check boxes are enabled and auto-selected.

8. Ensure that all three check boxes are selected.

   You have enabled asset polling on CA Spectrum.