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Monitor CA CSDP Servers

The service provider administrator adds CA CSDP servers for the Monitoring Service before offering the service to customers. The servers help to monitor the services. If the system detects a fault, it raises an alarm. The service provider attends to the alarm and takes corrective actions.

The service provider creates a customer, and adds a support department and region. The service provider subscribes the newly created customer to the monitoring service and adds the components listed in the table.

To add the components, use the Add Object offering from the service portal. Navigate from Home, Requests, My Services, CA_Monitoring Services, to Add Object.

The following table lists the components for CA CSDP. You can reference the table when adding the servers to the Monitoring Service.

Component Name

Hostname

SQL

oss-sql1

oss-sql2

Active Directory Server

oss-dc

CA SiteMinder®

oss-sso

CA Embedded Entitlements Manager

oss-eem1

oss-eem2

CA Service Catalog Server

oss-sc1

oss-sc2

CA SDM

oss-sdm1

CA Process Automation

oss-pam1

oss-pam2

CA Spectrum

maas-spectrum

maas-oneclick

CA Service Operations Insight

maas-soi

CA Business Intelligence

oss-sdm2