Administering Critical Events › Understanding Configuration Manager › Wireless Message Delivery

Wireless Message Delivery

The Wireless Messaging System provides a way to communicate with operators who are away from an Event Console. Two types of messaging protocols are available: email and pager.

You can send and receive pages from two-way pager devices using the SMTP/POP3 mail messaging protocol. An incoming message can trigger a series of message actions that you specify.

You can define Event Management policies for sending and receiving pager and email messages by using the Wireless Messaging Policy Writer GUI on Windows. The Policy Writer lets you do the following:

• Specify the text of the incoming message that triggers the pager or email response. The message can include environment variables like &NODID and substitution variables like &1, &source, and &severity.
• Define up to three pager or email messages to be sent during the Event Console action sequence.
• Define the text of the pager or email message and up to six possible replies to that message.
• Administer the Wireless Messaging address database and set the path used for storage and workspace.

To secure operations, warning messages from the Event Console are assigned a unique identifier and must have a correctly formatted reply before any action is taken. When a response is received or the page has timed out, the identifier is expired and cannot be reused.

More information:

How Wireless Messaging Works

Wireless Messaging Client - capagecl

Message File

Configuration Files

Settings for Command Messaging

Wireless Messaging Policy Writer

Template Files