Administering Critical Events › Understanding Configuration Manager › Event Management Policies

Event Management Policies

The Event Management service reads all message records and message action policy definitions from the Management Database (MDB) during startup and stores them in memory cache. It also writes a copy of this policy to a local file called Decision Support Binary (DSB) to be used when the MDB is not available. Any changes to message records and actions take effect only after the Event Management service refreshes those policies in memory. You accomplish this by using the opreload command or by shutting down and restarting Event Management.

The opreload command directs Event Management to refresh the active message record and message action lists immediately with the definitions stored in the Management Database. Any requests for automated message processing remain in the queue until the refresh of the active lists is complete.