The SetTimeoutValue method sets the timeout for a web service session.
Parameters
The session identifier. Mandatory.
The properties that indicate the new timeout value to be set. The value is in seconds and the range is 60 to 7200; that is, 1 min. to 2 hrs. Mandatory.
Return Values
This is a void method that does not expose a return value.
Remarks
None
The IsSeviceDeskIntegrationEnabled method verifies whether Client Automation and CA Service Desk integration is enabled.
Parameters
Specifies the session ID obtained from the DSM web services login.
Return Values
Returns a boolean value depending on whether CA Service Desk integration is enabled.
The GetServiceDeskTemplates method returns a list of CA Service Desk templates in CA Service Desk Manager. The list is returned based on the index and the number of templates you specify.
Parameters
Specifies the session ID obtained from the DSM web services login.
Specifies an index number from which you want the items must be returned from the result set. The index is zero-based.
Specifies the number of objects you want to retrieve from the startIndex position.
Return Values
Returns the total number of templates in the list.
The GetManagerProperties method returns the manager properties such as version number, language.
Parameters
Specifies the session ID obtained from the DSM web services login.
Return Values
Contains manager properties.
The GetManagerConfigurationParameterInt method returns the value of the configuration parameters.
Parameters
Specifies the session ID obtained from the DSM web services login.
Specifies an array of configuration parameters for which the values must be retrieved.
Return Values
Contains an array of configuration parameters along with their values.
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