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Software Deployment Jobs Occasionally Hang on Citrix XenDesktop Streamed Virtual Machines

Symptom:

When I create a software deployment job container with 15 or more jobs and deploy the container to 15 or more machines, the software deployment job hangs on some machines. The job is not completed. caf status sdagent displays cfPluginWorkerProcess is waiting for Messages.

Solution:

Override the default value and assign an appropriate value to the Software Delivery configuration setting, Scalability Server: "Concurrency: Maximum number of simultaneously executing agents on Scalability Server." This action ensures that the number of agents that are connected to the Scalability Server and executing jobs is optimally managed.

Use a value 10 for the above configuration parameter for a deployment job container with 15 jobs each on all 15 computers.

Note:The default value is 25 and the optimal value for this setting is dependent on external factors like network latency, memory and CPU resources available. If the jobs still hang, reduce the value further.