Diagnostics and Troubleshooting Software Delivery › Check the Application Framework Plug-ins

Check the Application Framework Plug-ins

If you encounter software delivery problems, you should first check if all services are up and running. For this purpose run the "caf status" command.

Following is an example for a manager system:

caf status
Querying caf for status information...
CA DSM r12 Common Application Framework 12.xx.xx.xx

Showing running DSM services...
[1]  Asset Management manager (ammanager)
[2]  Asset Management performance agent (ampmagent)
[3]  Asset Management server (amrss)
[4]  Asset Management usage server (amms)
[5]  Certificate exchange plugin (cfcertex)
[6]  Common Server (cserver)
[7]  Common object manager (cmobjectmanager)
[8]  Configuration agent (ccnfagent)
[9]  Configuration and State Management agent (ccsmagt)
[10] Configuration and State Management agent controller (ccsmact)
[11] Configuration and State Management database api server (ccsmapi)
[12] Configuration and State Management server (ccsmsvr)
[13] DSM Service Locator plugin (cfsvclocator)
[14] Data Transport network object server (dtsnos)
[15] Data Transport schedule object server (dtssos)
[16] Data Transport transfer agent (dtsagent)
[17] Data Transport transfer object server (dtstos)
[18] Deployment Manager (dmdeploy)
[19] Engine (SystemEngine)
[20] Event notification plugin (cfnotify)
[21] File transfer server (cfftplugin) (transfers job output)
[22] Notification Server (cfnotsrvd)
[23] Port multiplexer (pmux)
[24] Registration plugin (cfregister)
[25] Remote Control host agent (rchost)
[26] Remote Control manager (rcmanager)
[27] Remote Control server (rcserver)
[28] Session messaging server (smserver)
[29] Software Delivery boot server (sdmpcserver)
[30] Software Delivery manager: api server (sdmgr_api_0)
[31] Software Delivery manager: dialog manager (sdmgr_dm)
[32] Software Delivery manager: file transfer (sdmgr_ft)
[33] Software Delivery manager: installation manager (sdmgr_im)
[34] Software Delivery manager: task manager (sdmgr_tm)
[35] Software Delivery server (sdserver)
[36] Software Delivery manager: notification manager (sdmgr_nm)
[37] Software Delivery manager: policy  manager (sdmgr_pm)
[38] Software Delivery manager : replication manager (sdmgr_rm)
[39] External Process Manager (cfprocessmanager)
[40] tomcat server (tomcat)

The CAF services in bold are software delivery-specific.

If you find a service to be down, you may start it explicitly, for example:

caf start sdserver

In this case, you should check the log file to find out why the service terminated.