Diagnostics and Troubleshooting Software Delivery › Network Installation of MSI Package Fails

Network Installation of MSI Package Fails

Symptom:

When I perform a network installation of an MSI package on Windows Server 2008, the installation fails with an error "1619: This installation package could not be opened". How do I fix this problem?

Solution:

The network installation of an MSI package fails with the error code “1619: This installation package could not be opened” when both the scalability server and the agent are installed on Windows Server 2008, Windows Vista SP2, or Windows 7 operating environments and are part of a WORKGROUP rather than a domain.

To perform a successful network installation of an MSI package, disable SMB2.0 and restart the scalability server.

To disable SMB2.0 on the scalability server, do the following:

1. Open Registry Editor and navigate to HKLM,System, CurrentControlSet, Services, LanmanServer, Parameters.
2. Create a DWORD Value and name it smb2
3. To disable SMB2.0,set the value of smb2 to 0.

   Note: To enable SMB2.0, set the value to 1.

4. Restart the scalability server

   SMB2.0 is disabled on the scalability server.