Installation of Client Automation › Special Notes on Client Automation Installations › Installation of DSM Manager with a Remote SQL Server MDB Over IPV6

Installation of DSM Manager with a Remote SQL Server MDB Over IPV6

If you are installing the DSM manager (domain or enterprise) with a remote SQL Server MDB over IPv6, perform the following steps before you begin the installation:

1. Set the value of the following registry key to 1 on the manager machine:

   HKLM\System\CurrentControlSet\Services\smb\Parameters\IPv6EnableOutboundGlobal (REG_DWORD)
   

2. Ensure the following:
   • The host name of the MDB machine resolves to a global IPv6 address.
   • Reverse lookup of the IPv6 address resolves to the same MDB host name
3. Ensure that the MDB machine resolves only to reachable IPv6 addresses on the DSM manager machine that is used to reach the MDB machine.

   This means you have to delete any IPv4 DNS record for the MDB machine on the DNS servers that the manager machine uses, as well as any IPv6 DNS records with addresses that the manager machine cannot use to reach the MDB machine. The DNS cache on the DSM manager has to be flushed as appropriate. Otherwise, JDBC fails to connect to the MDB, which consequently affects the installation of CCS, CIC, and MDB Java components.