The Configuration Management Database (CMDB) viewer (or visualizer) is a web-based user interface that displays the relationship between the different configuration items in the CMDB database. Two prerequisites are that the CMDB should be installed on the same MDB as the domain manager, and that the Service Desk Integration configuration policy should be applied on the computer where WAC is installed.
The CMDB viewer can be launched from the Quick Launch section of the homepage, as follows:
computer/Homepage/Quick Launch/External Applications/CMDB Visualizer
The CMDB viewer must be separately installed and is not included as part of the Client Automation installation.
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