Troubleshooting › Prerequisites for SXP Packager on Windows 8 and 8.1

Prerequisites for SXP Packager on Windows 8 and 8.1

If you tried creating packages using SXP Packager on the computer, verify that.NET framework 3.5 is installed and enabled on the Windows 8 or Windows Server 2012 computer using the following steps:

Windows 8 and 8.1:

Click Control Panel, Programs, and Features, Turn Windows features on or off. For more information, see http://msdn.microsoft.com/en-us/library/hh506443.aspx.

Windows Server 2012 and Windows Server 2012 R2:

Install .NET Framework 3.5 using the Add Roles and Features Wizard. For more information, see http://technet.microsoft.com/en-us/library/hh83180.aspx.

Opening the Exported Reports

The exported files are in Unicode format. To view the files in an application that does not support Unicode, change the encoding to ANSI before opening the file.