Understanding Client Automation › Common Configuration › How to Enable and Configure Location Awareness › Enable Location Awareness

Enable Location Awareness

The location awareness feature is not enabled by default for either a clean installation or an upgrade. By enabling the location awareness policy, you can detect changes in the geographic location of an agent. When it detects a change, the agent evaluates the rules and then connects to an appropriate scalability server.

Important! Before you enable the location awareness feature, disable any other location awareness solutions that are present in the ITCM environment.

Follow these steps:

1. Navigate to DSM, Agent, Common Agent, Common, Location Awareness.

   The following location awareness parameters are displayed.

   • Enabled
   • Limit Subnet Scan
   • Locations
   • Scan Timeout
   • Script Timeout
2. Select Enabled, then click Setting Properties in the Tasks portlet.

   The Setting Properties dialog opens.

3. Select True from the Value field, then click OK.

   The feature is enabled in the policy. The policy becomes active only after you seal it and apply it to an agent..

Note:

• If the agent is running on the same computer as a scalability server, the location awareness policy is always disabled.
• If the Agent Scalability Server is marked as centrally managed, the location awareness functionality of the agent cannot modify the value after rules evaluation.