It may be the case that other CA Technologies products are installed on the DSM manager system, which has already installed an MDB.
Before starting a DSM manager installation, make sure that no other product is using the MDB. If another product is using the MDB, the installation process will likely hang.
On Windows, if you want to install Client Automation after Unicenter Asset Portfolio Management, check whether the process “corasmm.exe” is running. If this is the case, set the Unicenter Asset Portfolio Management notification server and the Unicenter Asset Portfolio Management cache service to manual and restart the computer before installing Client Automation. When the Client Automation installation has completed, you should restart and re-enable the two Unicenter Asset Portfolio Management services. This can be done from the service control manager at the location Control Panel, Administrative Tools, Services.
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