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Capabilities of the Web Console

The Web Console lets you access DSM objects through a simple but powerful Search panel. After an object has been located, tabs, portlets, page sections and navigation links provide a rich, browser-based interface.

The Web Console exposes the user to a comprehensive view of DSM information. Depending on the installed products and components this can include the following:

The Web Console also lets the user perform the following activities: (provided the appropriate products and components have been installed):

The Web Console can be launched in the context of a job or policy through a URL from any other application that has access to an appropriate object's UUID.

The Web Console also has the ability to launch the CA Service Desk Manager application in the context of a ticket (issue) that has been raised as a result of a policy violation or software job failure.