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Business Process Views Installation Fails

Symptom:

My installation of Business Process Views failed with both repository errors and SQL errors.

Solution:

For non-English sites, the decimal symbol can cause problems when installing or upgrading Business Process Views. The following solutions apply to computers on which both Client Automation and Data Transport Service are installed. After changing the decimal symbol to a period or changing any other location-specific settings (as instructed below), run the dtsbpv program again and then check to see that the Data Transport 3D icons were installed correctly.

Windows

If your enterprise uses a comma (,) instead of a period (.) as the decimal symbol, when you run the Install Network Business Views program on your computer, Data Transport 3D icons are not added to the objects and classes in the MDB, and SQL errors occur. To fix these problems on Windows computers, select Start, Settings, Control Panel, and then select Regional Settings. In the Regional Settings dialog, set the Decimal Symbol to a period (.).

Linux (or Linux/UNIX)

If your enterprise uses a comma (,) instead of a period (.) as the decimal symbol, when you run the program to install Network Business Views on your computer, repository errors and SQL errors may occur. For instructions to change the decimal symbol to a period, or to change any other location-specific settings, see your operating system documentation.