Known Issues and Troubleshooting › Network Adapters are Truncated and Block Size Displayed as Zero

Network Adapters are Truncated and Block Size Displayed as Zero

Symptom:

When I view the discovered inventory of the mobile devices the UI display has the following issues:

• Under the System Devices tab, the network adapter names are truncated.
• Under the storage tab, the Block Size is displayed as zero (0).

Solution:

To resolve this, you should apply the following patches:

• On Windows apply the patch RO76474.
• On Linux apply the patch RO77291.

For more information on how to apply the patch, refer to the Solution Document available on CA Support Site.

Follow these steps:

1. Copy the patch files to the following path:

   <Web Console>\webapps\AMS\WEB-INF\classes\com\ca\unicenter\uams\actions\    
   

2. Re-start tomcat