Remote Control Messages › Remote Control Host Messages › Remote Control Host (General) › RCH530002

RCH530002

A connection with the RC Host's GUI could not be established. Check that the system tray program is running.

Reason:

The DSM system tray applet is set to be disabled.

Action:

1. Start the system tray applet.
2. Click the Windows Start menu.
3. Select Programs/CA/IT Client Manager/DSM Properties.
4. Go to the General tab of the DSM Properties dialog,
5. Clear the Hide icon from the system tray check box to enable the system tray.
6. Click OK.

   An icon appears in the system tray area of the taskbar.