Reason:
The system tray is a separate application from the URC host itself. When you issue commands such as “start recording”, the tray sends a message to the host. If the host has stopped for some reason, your request cannot be performed.
Action:
Start the URC host. If you are unable to start, you are logged in to an account that does not have enough privileges. In this case contact your system administrator or helpdesk.
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