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Set Chargeback Options

Chargeback options determine how and when charges are generated during invoicing. Set up chargeback options to process chargebacks.

Chargeback type determines whether an investment-defined rule or a standard debit rule is matched to transactions during financial processing.

Important! Select a chargeback type to generate invoices for matched transactions.

Follow these steps:

  1. Open an investment or service.
  2. Open the Chargebacks menu, and click Options.

    The chargebacks options page appears.

  3. Complete the following fields:
    Chargeback Type

    Defines the chargeback type for the investment or service.

    Values:

    • Standard
    • Investment
    Bill Expense Type

    Indicates how costs are accounted for and whether they are considered for invoicing when transactions are processed

    Values:

    • Capital expense. Charges are considered for invoicing.
    • Depreciation. Charges are not considered for invoicing.
  4. Save the changes.