Each line item in an invoice shows the aggregate charges of the top-level parent investment or service in a hierarchy. You can drill down and view the detailed charges of the parent and any child investment involved in transactions during the invoice time period.
Refer to the following documents to learn how to work with charges in investment or service hierarchies:
Example: Bottomline Charges are the Tops
The Retail Self-service department at Forward Inc manages a product named Self-service Banking. This product is the top-level parent to several other child investments, such as the Online Bill Presentment (OBP) system and technical support. When viewing invoices, department managers only see the aggregated charges of the top-level parent. For example, the $4,190.00 for Self-service Banking represents total charges for any investment in the hierarchy involved in a transaction during the invoice period.
Department managers can view detail charges on each investment in the hierarchy by clicking the amount or total amount.
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