As an IT analyst or manager, you can manage IT demand as ideas in CA Clarity PPM. Ideas are the initial stage in the creation of opportunities for investment such as projects, assets, applications, products, services, and other work.
Ideas lay the foundation for a specific type of investment by serving as a container for gathering pertinent information. Develop and approve the best ideas and reject unwanted ideas before they become high risk investments that consume resources. Track ideas and convert them into investment opportunities.
For example, you can evaluate an idea, decide that it holds sufficient merit, and convert it to any of the following:
These investment opportunities can then be approved as part of your portfolio. You can include ideas in an investment hierarchy, build a team and budget around them, and set up reports for ideas. Use the audit trail to track the history of specific activities that occur for an idea. Your administrator determines which fields are audited and what information is stored in the audit trail. The Audit page appears when you open an idea. Use this page to view a log of changes, additions, or deleted records for the fields chosen for auditing.
The system of record for ideas is often not CA Clarity PPM. You can import ideas from another system of record using the XML Open Gateway and then manage them in CA Clarity PPM. After you import them, the ideas are part of the portfolio management process.
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