This section provides known issues for CA Clarity PPM Release 14.2.
The Advanced Reporting repository folder structure and its items (such as domains, reports, input controls, and templates) are not localized. The Public, Shared, Temp, Themes, and Users folders are also not localized. The out-of-the-box items that are available in these folders are not localized. The item names and their descriptions display in English for all languages. Input Controls (that are used as filters in reports) display the $R expression that is used by Jaspersoft for localization. This expression is only converted when running the reports. However, the report output is fully localized.
The names of custom subobjects that are dynamically updated in Advanced Reporting domains are not localized. As a result, the names are not localized in ad hoc views either. The names appear in the language selected when the subobjects were created. However, the custom master object names are localized.
If you change languages while you are in your current product session (that is, you do not log out), the data in Advanced Reporting is not completely localized. To resolve this issue, log out of CA Clarity PPM after changing the language setting and log in again. The data then appears in the new language.
If you set up multiple email addresses for Advanced Reporting Notifications and one of the email addresses uses an incorrect format, none of the email addresses receives the notification. Also, if you have addresses in both the "To" and the "CC" fields and one of the addresses has an incorrect format, no email is sent to any address in the two fields. This issue applies to the "Send report when scheduler runs" and the "Send job status notifications" sections of the Advanced Reporting report schedule Notifications tab.
If you export a report to PDF and then view the report in your browser, the report output data does not display charts, maps, and other widgets. However, if you download the exported PDF and open it in Adobe Reader, the charts and other widgets are shown.
To see the charts and widgets in the browser PDF, enable the Adobe Reader plug-in for your browser. Also, make sure you disable any other PDF reader plug-in.
When you schedule an Advanced Reporting report using Create Schedule and you select a date using the date selection calendar for On Specific Date, you can receive an error when you save the schedule. However, you are able to select a specific date for your schedule for the following languages: English, Japanese, Italian, Polish, Brazilian Portuguese, Swedish, Traditional Chinese, and Simplified Chinese. For all other supported languages, you cannot set a specific schedule date.
Advanced Reporting allows you to schedule a report PDF, save the output to the repository, and send notifications about the report. If you select "Include reports as repository links in email body" when you set up the Notifications, the PDF appears collapsed (in small size) on the browser after the user clicks the email link. This issue occurs with Internet Explorer and Mozilla Firefox.
When you are creating or editing an Advanced Reporting ad hoc view, you can use the filter fields to limit the selection options. However, the filter lists are not auto-populated with selection results based on your search criteria. No results appear. This issue occurs in Oracle database environments.
The following output options, which are available for selection when you create or edit a report schedule, have issues regarding their format or content:
When you run a report using Advanced Reporting, you can select report options, which display as drop-down lists on the left of the report page. These options let you filter the data in your report. At times, these options do not display all of the selections available in the database. This issue occurs when the data displayed by the report options has been updated after you logged in to your current session. To resolve this issue, log out of CA Clarity PPM and log back in again. The data displays correctly then.
The sender email address is the address that appears when JasperSoft sends an email notification for a scheduled report. JasperSoft lets you set the sender email address at the JasperSoft Reporting Server (JRS) level, but not at the tenant (organization) level. This issue occurs when more than one tenant (organization) is present on the same server.
The following address is the default sender email address value for the JasperSoft reporting server for On Demand implementations:
do-not-reply-ondemand@ca.com
The reports for the EVMS and the PMBOK add-in are not available as Jaspersoft reports.
When you baseline your project in Microsoft Project and then import it back to CA Clarity PPM again, the baseline costs are ignored when saved to CA Clarity PPM. The baseline costs include project, assignment task, and team. This situation occurs with the Microsoft Project Interface (newer version). To resolve this issue and as a best practice, update your baseline in CA Clarity PPM only.
If you use Chrome, the following issues can occur when you print a Gantt chart:
This issue does not occur in Internet Explorer or Firefox.
The following CA Clarity PPM issues occur for users who are using this particular version of Chrome (Version 30.0.1599.66 m):
These issues do not appear in other browsers and have been found only in this version of Chrome.
In some instances, when auditing is enabled for specific attributes on the Project object, only the insert operation is reported in the audit trail. The update operation does not show for the attributes. The affected attributes include:
During an upgrade from a 12.x release to a 13.0 or higher release, the Rate Matrix Extraction job’s scheduled instances and job logs are deleted.
Upgrade action: Reschedule the Rate Matrix Extraction job.
The CA Clarity PPM Legacy MSP Interface option does not support the Microsoft Project Service Pack 1.
Service Pack 1 for Microsoft Project 2013 has a known issue that affects how it works with CA Clarity PPM. The following behavior results when the service pack is installed:
For more information, see the following Knowledge Base articles on CA Support Online: TEC610737, TEC615024.
Note: Microsoft Project 2013 Service Pack 1 is supported for integration with the new CA Clarity PPM Release 14.2 MSP Interface option.
Upgrade Action: Do not apply Service Pack 1 to Microsoft Project 2013 if you are using the CA Clarity PPM Legacy MSP Interface.
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