CA Clarity PPM Access Rights › IT Service Management Access Rights › BRM Accelerator Access Rights › Service Manager Access Rights

Service Manager Access Rights

The following access rights are required for a Service Manager:

Timesheets - Navigate

Allows you to navigate to timesheet pages.

Type: Global

Department - View

Allows users to view specific departments.

Requires: Department - Navigate right

Type: Instance

Department - View Chargeback Information

Lets the user view invoices and recovery statements of specific departments.

Type: Instance

Page Viewer - All

Lets the user view any configured portlet page. Before the users can view them, link the portlet pages to a menu. The user requires the rights to navigate the menu. For example, if a page links to the Administration menu, the users require the Administration - Access right.

Type: Global

Portlet Viewer - All

Lets you view and add stock portlets to portlet pages. The right helps add a stock portlet to a personal dashboard.

Type: Global

Service - Edit

Lets the resource edit only selected service. Includes the ability to delete the service.

Type: Instance

Service - Navigate

Lets the user navigate to Service pages. The user requires additional access rights to view individual Services.

Type: Global

Service - View

Lets the resource view only the selected service.

Type: Instance