Installation and Upgrade › Known Issues › Missing General Action Menu After Upgrade

Missing General Action Menu After Upgrade

In some cases, the General Action menu does not appear after an upgrade. This issue occurs on the Project object when the following conditions are present:

• In the edit properties view (Layout:Edit), a display condition is defined on the General subpage.
• The General object actions menu for the view is not customized.

You can correct the issue before the upgrade, or you can upgrade and then correct the issue in the new upgraded product.

To correct the issue before the upgrade:

Remove the display conditions on the General subpage before the upgrade and redefine the display conditions after the upgrade.

Note: If the preupgrade server is on Version 13.0 or a later service pack, you can handle the issue in a different manner. Before you start the upgrade, edit the General Action menu. Move any action that is listed there from the Available Actions list to the Selected Actions list and save. After the upgrade is complete, you can remove any unwanted actions.

To correct the issue after the upgrade:

1. Create an action menu with the following details:
   • Menu Name: General
   • Menu Code: general
   • Description: General
2. Move the following out-of-the-box actions from the Available Actions to the Selected Actions list:
   • Add to My Projects
   • Copy Project from Template
   • Remove from My Projects
   • Go to Links Page
   • Go to Notes Page

Note: For more information about creating an action menu, see the Studio Developer's Guide.