Installation and Upgrade › Known Issues › An Upgrade With a Non-RAC Database Results in a Disconnect Between the Application Server and the Database (13.3)

An Upgrade With a Non-RAC Database Results in a Disconnect Between the Application Server and the Database (13.3)

If you are upgrading to Release 13.2 or 13.3 with a non-RAC database, the network between the application server and the database disconnects during the upgrade. You see the following error:

FATAL 2013-07-17 13:14:46,376 [main] union.persistence Failed to initialize Context properties
7/17/13 1:14 PM (admin)                 java.sql.SQLNonTransientConnectionException: [CA Clarity][Oracle JDBC Driver]Connection reset
7/17/13 1:14 PM (admin)        at com.ca.clarity.jdbc.oraclebase.ddcg.b(Unknown Source)
7/17/13 1:14 PM (admin)        at com.ca.clarity.jdbc.oraclebase.ddcg.a(Unknown Source)
7/17/13 1:14 PM (admin)        at com.ca.clarity.jdbc.oraclebase.ddcf.b(Unknown Source)
7/17/13 1:14 PM (admin)        at com.ca.clarity.jdbc.oraclebase.ddcf.a(Unknown Source)
7/17/13 1:14 PM (admin)        at com.ca.clarity.jdbc.oraclebase.ddcf.a(Unknown Source)
7/17/13 1:14 PM (admin)        at com.ca.clarity.jdbc.oracle.net8.dd g.b(Unknown Source)

Upgrade Action:

Before you start the upgrade, complete the following steps:

1. Open CA Clarity System Administration, and click Servers in the left pane.
2. Click the name of the application server.
3. Click the Database subtab.
4. In the Internal Connection: Niku section, select the Specify URL check box.

   The JDBC text box appears.

5. Add the following tags to the JDBC URL:

   ConnectionRetryCount=400;ConnectionRetryDelay=3
   

6. Click Save.