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Supported Upgrade Paths

Before you start the upgrade, we recommend that you read the Basic Upgrade Process process.

If you have any of the following releases installed, you can upgrade to CA Clarity PPM Release 13.3:

Important! If you are on a CA Clarity PPM patch level that is not included in the preceding list, take care when attempting an upgrade to Release 13.3. Issues could result if you try to upgrade to Release 13.3 from a patch level that is not supported. For best results, wait for a supported upgrade path to a later release or patch. To find out more, contact CA Support or your CA Services representative. You can also find more information by visiting the CA Clarity PPM User Communities.

The Release 13.3 installer can upgrade your data set from a variety of older releases. The installer detects how many incremental upgrade paths are required to bring your current installation up to Release 13.3.

Note: If you are running a version earlier than Release 12.1.1, consider upgrading to 12.1.1, 12.1.2, or 12.1.3 before you upgrade to Release 13.3. Although the interim upgrade is not a requirement, it simplifies the troubleshooting and restart process if an upgrade step fails.

The Release 13.3 installer runs the upgrade processes shown in the following table.

Version, Release, or Service Pack Currently Installed

Upgrade Processes

Earlier than Service Pack 12.1.1

  • Service Pack 12.1.1
  • Version 13.0
  • Release 13.1
  • Release 13.2
  • Release 13.3

Service Pack 12.1.1, 12.1.2, or 12.1.3

  • Version 13.0
  • Release 13.1
  • Release 13.2
  • Release 13.3

Version 13.0 or Service Pack 13.0.x

  • Release 13.1
  • Release 13.2
  • Release 13.3

Release 13.1 or Service Pack 13.1.x

  • Release 13.2
  • Release 13.3

Release 13.2 or Service Pack 13.2.x

  • Release 13.3