Clients

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Clients

The following table shows supported software for client computers accessing CA Clarity PPM.

Note: Using multiple versions of third-party software concurrently is not supported as it can cause out-of-sync and compatibility issues. CA Technologies supports only versions of third-party software that the vendor supports.

	Microsoft Windows	Apple Mac OS	Desktop Linux
Operating System	Microsoft Windows XP Professional: SP3 or higher Microsoft Windows 7 SP1 32-bit and 64-bit, all editions Microsoft Windows 8 32-bit and 64-bit	Mac OS X: Release 10.8.4 or higher patch level	Any vendor or version with support for browsers listed under the Web Browser section.
Web Browser	Microsoft Internet Explorer 10.0 and higher patch level (Microsoft Windows 7 and 8)¹⁾ Microsoft Internet Explorer 9.0 and higher patch level Microsoft Internet Explorer 8.0 and higher patch level Firefox 22 and higher release level²⁾ Google Chrome 31.x.x. or higher release²⁾	Safari 6.0.5 and higher patch level Firefox 22 and higher release²⁾	Firefox 22 and higher release²⁾
Client Applications⁸⁾	Microsoft Excel 2007-2013 32-bit & 64-bit, all editions. Microsoft PowerPoint 2007-2013 32-bit & 64-bit, all editions. Microsoft Project 2010-2013 32-bit & 64-bit, all editions³⁾ Java 7 Runtime Environment: 1.7 update 25 or higher update level⁴⁾ Adobe Flash Player 11.7 or higher⁵⁾ Acrobat Reader 7.0 or higher⁶⁾ CA Open Workbench 2.1.1 Crystal Reports 2008 Designer Client SP5⁷⁾	Microsoft Excel 2011 Adobe Flash Player 11 or higher⁵⁾ Mac OS Preview PDF viewer⁶⁾ No Microsoft Project support No CA Open Workbench support No Crystal Reports Designer support	Acrobat Reader 7.0 or higher⁶⁾ Adobe Flash Player 11 or higher⁵⁾ No Excel Export support No Microsoft Project support No CA Open Workbench support No Crystal Reports Designer support
Third-party SOAP Integration Toolkits	Microsoft Visual Studio 2005 (.NET Framework 2.0) Apache AXIS 1.4-6	Apache AXIS 1.4-6	Apache AXIS 1.4-6

Notes:

¹⁾ CA Business Intelligence is not supported on Microsoft Internet Explorer 10.0.
²⁾ New Firefox and Chrome releases may be supported with minimal testing after being released. Google Chrome versions 29, 30 and 31 have known issues with CA Clarity PPM and it is recommended to use version 32 or higher.
Browsers such as Firefox and Chrome update frequently. Releases will be updated as needed.
³⁾ Install JRE x86 for x86 Microsoft Project. Install JRE x64 for x64 Microsoft Project.
⁴⁾ Required for Open Workbench, CA Clarity PPM Microsoft Project interface, and XOG Client.
⁵⁾ For viewing Xcelsius dashboards.
⁶⁾ For viewing the product documentation and offline reports.
⁷⁾ Required only for custom report development.
⁸⁾ Using multiple versions of third-party software concurrently is not supported as it can cause out-of-sync and compatibility issues. CA Technologies supports only versions of third-party software that the vendor supports.