Hierarchies (Service) › View Total Cost of Ownership (Service)

View Total Cost of Ownership (Service)

The total cost of ownership (TCO) is the aggregated amount of costs derived from running or operating a service. Operating a service involves managing all investments such as projects, applications, and ideas that support the service. The TCO tracks where costs are being spent and how costs are being allocated and shared. The roll up of costs gives you the ability to manage a service budget compared managing aggregated costs accrued from various investment types.

Add all the child investments to the service. You can then view the aggregated cost and labor totals from the hierarchical bill of investments to determine the IT service TCO.