Chargebacks › Investment Chargebacks › Reverse Charges on Transactions

Reverse Charges on Transactions

You can review transactions processed for your investments or services to verify that they were posted correctly. If you find errors that require reversals, you can reverse charges on selected transactions or on all listed transactions.

When you reverse charges, the allocated charge is removed from department invoices. The charges do not appear when invoices are generated next or when the department manager manually regenerates an invoice. If the invoice is locked or approved when you reverse the charges, this change is reflected in future invoices.

Follow these steps:

1. Open the investment or service.

   The properties page appears.

2. Open the Chargebacks menu and click Transactions.

   The chargebacks transactions page appears.

3. In the filter section, browse for and select the fiscal period for which you want to view or reverse charges on transactions, and click Filter.
4. Review the transactions.
5. If the transactions are incorrect and require reversals, do one of the following:
   • Select each transaction whose charges you want to reverse and click Reverse Selected Charges.
   • Click Reverse Filtered Charges to reverse the charges of all of the listed transactions.

   The selected transactions indicate that charges were reversed.