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How to Work with Folders and Documents › How to Manage a Folder › Download Files from Folders

Download Files from Folders

Use the Download All or the Incremental Download option to download files from a selected folder to a local zip file. The absence of these options on the Actions menu implies that you do not have the required permissions to download the files.

You can download:

The zip file name is the name of the folder by default. You can select where to download the file. When you download files from a folder, the file structure is not maintained in the saved zip file.

Important! Enable the Enable Document Download setting before you download files.

For more information, see the Administration Guide.

Download All Files

This procedure explains how to download all the selected files, including files in subfolders.

Follow these steps:

  1. Open the Knowledge Store page for a specific program or project, or the Document Manager page for a resource.
  2. Open the Actions menu for the folder, and click Download All.

    The File Download window opens.

    If the size exceeds the maximum for download set by your administrator, download a subset of files from the folder.

  3. Save the zip file.
Download Files Incrementally

This procedure explains how to download a subset of files from a selected folder. The zip file includes only files that have changed since you last downloaded them and files not yet downloaded.

The file structure is not maintained in the saved zip file.

Follow these steps:

  1. Open the Knowledge Store page for a specific program or project, or the Document Manager page for a resource.
  2. Open the Actions menu for the folder, and click Incremental Download.

    The File Download window opens.

    If the size exceeds the document download maximum set by your administrator, download one file at a time.

  3. Save the zip file.