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Welcome to CA Clarity PPM

Welcome to CA Clarity PPM Release 13.2.

This section contains the following topics:

What This Document Covers

Training

International Support

Published Fixes

Known Issues and Resolved Defects

Supported Upgrade Paths

Add-ins Compatibilities

CA Clarity PPM Solution Pack Compatibility

What This Document Covers

This document provides information about enhanced features, documentation, and system requirements for CA Clarity PPM. This release provides a CA Technologies Bookshelf that you can access from the product. For more information about the bookshelf and product documentation, see View the CA Technologies Bookshelf.

Note: At publication time, the product supports the operating systems and third-party software listed in this document. The most current Release Notes is found on CA Support at http://ca.com/support. For complete installation instructions, see the Installation Guide.

Training

For user training, CA Technologies offers the CA Productivity Accelerator (CA PA) solution. You can use this solution to create custom education materials and practice simulations and assessments. The custom education materials are used in classroom training and online simulations. Your users can access the practice simulations and assessments from the Learn link on the User toolbar or from the learning management system (LMS). The CA PA provides standard content modules that you can upload into your CA PA editor and modify to reflect your configuration of CA Clarity PPM. You can also integrate your organization’s processes and procedures into the CA PA solution.

CA Education offers these training solutions. To learn more about the training offerings and CA PA, see the CA Education website at http://ca.com/education.

International Support

An internationalized product is an English product that operates correctly on local language versions of the required operating system and required third-party products, and supports local language data for input and output. Internationalized products also support the ability to specify local language conventions for date, time, currency and number formats.

A translated product (sometimes referred to as a localized product) is an internationalized product that includes local language support for the user interface of the product, online help and other documentation, and local language default settings for date, time, currency, and number formats.

The product is fully localized and supports over 100 regional settings for date, time, and number formatting. The user interface is available in the following languages:

  • Brazilian Portuguese
  • Japanese
  • Czech
  • Norwegian
  • Danish
  • Polish
  • Dutch
  • Russian
  • English
  • Simplified Chinese
  • Finnish
  • Spanish
  • French
  • Swedish
  • German
  • Traditional Chinese
  • Hungarian
  • Turkish
  • Italian

 

Localized versions of some CA Clarity PPM Online Help files and guides are available within 90 days of the product general availability.

The most recent versions of localized product documentation are available at CA Support.

Published Fixes

We recommend that you review the certification matrix for the product and the Solutions and Patches that Technical Support provides at http://ca.com/support. You can review the solutions and patches and any prerequisite published fixes that are required for the product release.

Known Issues and Resolved Defects

Known Issues

For information about known issues, log in to CA Support Online and search using the clarity13open keyword. Any related articles and known issues appear.

Note: For the known issues related to the product installation and new features, see the chapter “Installation and Upgrade” in the Change Impact and Upgrade Guide.

Resolved Defects

For information about resolved defects, see the Resolved Defects page on CA Support Online.

Java Runtime Environment Defects

The Java Runtime Environment (JRE) is updated frequently with fixes for security issues, including issues that are unknown at the time CA Clarity PPM is released. To ensure that you have the latest fixes, we recommend that you download the most recent version 7 JDK.

Supported Upgrade Paths

If you have any of the following releases installed, you can upgrade to CA Clarity PPM Release 13.2:

Important! Take caution when attempting an upgrade to Release 13.2 and you are on a CA Clarity PPM patch level that is not listed in the preceding list. You may encounter upgrade issues. For best results, wait for a supported upgrade path to a later release or patch. For more information, contact CA Support or your CA Services representative. You can also find more information on the CA Clarity PPM Global User Community.

Add-ins Compatibilities

The following section describes important information about upgrading installed add-ins, accelerators, and connectors for Release 13.2.

The following table shows the accelerator and connector releases that are compatible with Release 13.2.

Accelerator or Connector

New Installation
13.2

Upgrade from 12.x to 13.2

Upgrade from 13.x to 13.2

PMO Accelerator

3.2.00

3.2.0

3.2.0

Clarity Solution Pack (CSP)

3.2.0

3.2.0

3.2.0

Earned Value Manager

2.0.1

2.0.1

2.0.1

Accelerator for PRINCE2

2.0.1

2.0.1

2.0.0 or 2.0.1

Accelerator for the PMBOK

2.0.1

2.0.1

2.0.0 or 2.0.1

Accelerator for New Product Development

2.0.2

2.0.2

2.0.2

PPM Essentials Accelerator

2.0.2

2.0.2

2.0.0, 2.0.1, or 2.0.2

BRM Accelerator

3.0.2

3.0.2

3.0.2

Connector for CA Unicenter Service Desk 12.7 & CA Software Change Manager™ 12.1.0.3

2.0.1

2.0.1

2.0.1

Connector for CA Unicenter Asset Portfolio Management 11.3.4

2.0.1

2.0.1

2.0.1

Connector for Microsoft SharePoint 2010

2.0.2

2.0.2

2.0.0, 2.0.1, or 2.0.2

Service Connect

2.0.0

2.0.0

2.0.0

Catalyst Connector

2.5.0 or 3.3.0

2.5.0 or 3.3.0

2.5.0 or 3.3.0

CA Clarity Agile

Spring 2013

Spring 2013

Spring 2013

CA Clarity PPM Solution Pack Compatibility

Before you install the CA Clarity PPM Solution Pack add-in, verify that the compatible versions of CA Clarity PPM and the PMO Accelerator are installed. The CA Clarity PPM Solution Pack installation fails if you do not install the compatible version of the PMO Accelerator add-in before installing the solution pack.

Important! Review the certified and supported versions chart in the CA Clarity PPM Solution Pack Release Notes to determine if an upgrade of CA Clarity PPM and the PMO Accelerator is required, or optional. For complete information, see the CA Clarity PPM Solution Pack Index page on CA Support Online.