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Departments

Departments represent units in the organizational structure of your company.

A department can be set up as one of the following:

Use the following process to manage your departments and subdepartments:

More information:

How to Get Started with Departments

Create Departments

How to Get Started with Departments

Set up the following before you can work with departments:

Create Departments

You create a department by naming it, associating it with an entity, and optionally selecting a parent department, department manager, and business relationship manager. The department hierarchy is established by selecting a parent department.

When you create a department, a corresponding OBS unit is also created based on the selected entity and the parent department.

Follow these steps:

  1. Open Navigator, and from Organization, click Departments.

    The list page appears.

  2. Click New.

    The create page appears.

  3. Complete the following fields:
    Department Name

    Defines the name of the department.

    Department ID

    Defines the unique department ID. Once you create the department, you cannot change this value. Your CA Clarity PPM administrator can set the ID for auto-numbering.

    For more information, see the Studio Developer’s Guide.

    Entity

    Defines the entity used to associate an organizational structure and financial planning defaults with the department. Once the department is created, this field cannot be changed.

    Parent Department

    Specifies the parent department for this department. Required only if this department is a subdepartment to another department.

    Example: The Retail Banking IT department is a parent to the Application Development department.

    IT Customer

    Displays if the department is a subscriber for investments or services provided or owned by other departments.

    IT Provider

    Displays if the department owns investments or services that customer departments can subscribe to.

    Description

    Defines the detailed information about the department.

    Department Manager

    Specifies the department manager. The user you select as the department manager is automatically granted the Department - Edit access right.

    Default: This field is populated with the resource ID of the user who created the department.

    Business Relationship Manager

    Defines the user who is a liaison between this department and other departments. The user selected as the business relationship manager is automatically granted the Department - View access right.

    Delegate Invoice Approval

    Indicates if invoice approval must be delegated to the sub departments. If this option is not selected, no sub departments in that branch can view or approve invoices. All charges are rolled up to the top-level parent department.

  4. Save the changes.

More information:

Departments

How to Get Started with Departments

Edit Departments

Entities

View a List of Sub-Departments

You can review the list of sub departments associated with your department.

Follow these steps:

  1. Open the department.

    The properties page appears.

  2. Open the Properties menu, and click Subdepartments.

    The subdepartments list page appears.

More information:

Departments

Create Departments

Edit Departments

You can edit a department after creating it. If you have not associated a department with a location, you can delete it. When you delete a department, its sub departments are also deleted.

Follow these steps:

  1. Open the department.

    The properties page appears.

  2. Edit the following fields:
    Department Name

    Defines the name of the department.

    Parent Department

    Specifies the parent department for this department. Required only if this department is a subdepartment to another department.

    Example: The Retail Banking IT department is a parent to the Application Development department.

    Description

    Defines the detailed information about the department.

    Department Manager

    Specifies the department manager. The user you select as the department manager is automatically granted the Department - Edit access right.

    Default: This field is populated with the resource ID of the user who created the department.

    Business Relationship Manager

    Defines the user who is a liaison between this department and other departments. The user selected as the business relationship manager is automatically granted the Department - View access right.

  3. Save the changes.

More information:

Departments

Create Departments

Associate Departments with Locations

Define Department Budgets

Department Locations

Department Resources

Delete Departments

If the following conditions are true for a department, you can delete the department

Define Department Budgets

You can plan for and track budgeted costs and benefits for your department. You can also set the start and end date over which the budget is experienced. The money flows constantly and evenly over this defined period.

Follow these steps:

  1. Open the department.

    The properties page appears.

  2. Open the Properties menu and click Budget.

    The budget properties page appears.

  3. Complete or review the following fields:
    Currency

    Displays the selected system currency.

    Budget Equals Planned Values

    Indicates whether you want the budget cost and benefit values to be equal to the planned cost and budget values. If you clear this check box, you can manually define the budget values.

    Planned Cost

    Defines the planned costs for the department. This value is distributed between the Planned Cost Start and the Planned Cost Finish dates.

    Planned Cost Start and Planned Cost Finish

    Defines the dates when the planned cost starts and finishes for the department.

    Planned Benefit

    Defines the total planned benefit the department receives.

    Planned Benefit Start and Planned Benefit Finish

    Defines the dates when planned benefit starts and finishes for the department.

    Budget Cost

    Defines the budgeted cost for the department. This value is distributed between the Budget Cost Start and the Budget Cost Finish dates.

    Budget Cost Start and Budget Cost Finish

    Defines the dates when the budget cost starts and finishes for the department.

    Budget Benefit

    Defines the total budgeted benefit the department receives.

    Budget Benefit Start and Budget Benefit Finish

    Defines the dates when budgeted benefit starts and finishes for the department.

  4. Save the changes.

More information:

Create Departments

Departments

Department Locations

You can associate a department to multiple locations. The locations must be from the same entity as the department. You can view these locations, and add or remove them from a department.

Open the department and click Locations to manage locations associated with the department.

For more information, see the Administration Guide.

If the following conditions are true for the department, you can remove a department and location association:

More information:

Departments

Locations

Create Departments

Associate Departments with Locations

Remove Department Associations From Locations

Department Resources

Resources become members of a department when you associate them with a department OBS in the resource properties page. A resource can belong to only one department.

For more information about managing resources, see the Resource Management User Guide.

Demand for a department comprises of:

Capacity is the aggregation of the availability of all resources allocated to the investments in the department.

More information:

Departments

How to Get Started with Departments

View Resource Allocation for Departments

Plan Resource Capacity

View Resource Allocation for Departments

You can view the aggregated demand as opposed to capacity for resources in the department and in associated sub departments.

Follow these steps:

  1. With the department open, click Resources.

    The department resources page appears.

  2. In the Department Resource Aggregation section, review the following fields:
    Department

    Displays the department or any of its sub departments. Click the Resources icon to view the list of resources that are members of the department, or edit resource properties or allocations. Click the Role icon for a department or sub department to view the roles in that department or sub department, or edit role properties or allocations.

    Allocation

    Displays the aggregated full-time employee availability for each time period.

  3. In the Department Resources section, view the list of resources associated with the department. Click a resource link to view or edit the properties or allocations for an individual resource.

More information:

Departments

How to Get Started with Departments

Create Departments

Plan Resource Capacity

You plan and organize the resource capacity for your department and sub departments as follows:

For more information about managing resources, see the Resource Management User Guide.

Follow these steps:

  1. With the department open, click Resources.

    The department resources page appears.

  2. Open the Scenario menu and use scenarios to plan resource capacity.

More information:

Departments

How to Get Started with Departments

Create Departments

Department Investments

Investments are tied to a department when they are associated with a department OBS in the investment properties. An investment can belong to only one department.

For more information, see the Project Management User Guide.

More information:

Departments

How to Get Started with Departments

Create Departments

View Investments Associated with a Department

View Investments Associated with a Department

You can view a list of all investments associated with the selected department and optionally sub departments.

Follow these steps:

  1. With the department open, click Investments.

    The investments list appears.

  2. Click an investment link to view or edit the investment.

More information:

How to Get Started with Departments

Department Investments

Create Departments

View and Analyze Department Portfolios

You can access your department portfolios, create scenarios, and evaluate the performance of the department from the Department: Properties page.

Department portfolios can be of the following types:

Department portfolios can be either Provider or Customer but not both at the same time. Departments that own investments and fund investments can potentially have provider and customer department portfolios.

You can create one or more portfolios for your department.

Follow these steps:

  1. Open the department.

    The properties page appears.

  2. Open the Properties menu and click Portfolios.

    The department properties page appears displaying the list of portfolios associated with that department.

  3. Click the name of the portfolio to see the portfolio general properties.
  4. Click Go to Associated Department to go back to the department properties.