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Force a User to Reset a Password

Force a user to reset a password when they have forgotten the password or the password has become compromised.

For example, a user becomes locked out of the product and you reactivate them. You can then force the user to reset the password during the next login.

Note: If you use LDAP to manage authentication, use LDAP to manage password resets. For more information about authentication and LDAP, see the Installation Guide or contact your LDAP administrator.

Follow these steps:

  1. Open Administration, and from Organization and Access, click Resources.
  2. Open the resource.
  3. Select Force Password Change.
  4. Save your changes.

    During the next login, the user must reset their password.

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