System Administrator Scenarios › How to Manage Authentication › Reset a User Password

Reset a User Password

Reset a user password when the user has lost or compromised their password. For example, if a user forgets the password, you can provide a temporary password and can force the user to change it during the next login.

Note: If you use LDAP to manage authentication, use LDAP to manage password resets. For more information about authentication and LDAP, see the Installation Guide or contact your LDAP administrator.

Follow these steps:

1. Open Administration, and from Organization and Access, click Resources.
2. Open the resource.
3. Complete the requested information.
4. (Optional). Select Force Password Change to ensure that the user resets the temporary password during the next login.
5. Save your changes.
6. Send the temporary password to the user.

   The user can use the temporary password to log in. If you select Force Password Change, the user must immediately reset the password.

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