Risks, Issues, Change Requests, and Action Items › Issues › Resolve and Close Issues

Resolve and Close Issues

Once an issue is resolved, change the status of the issue to "Closed." Then, enter a final resolution for the issue. A detailed resolution can help you recall the outcome of an issue when planning or approaching future projects issue plans.

Follow these steps:

1. Open the project and click Risks/Issues/Changes.

   The risks page appears.

2. Open the Risks/Issues/Changes menu and click Issues.

   The issues page appears.

3. Click the name of the issue.

   The issue main page appears.

4. Complete the following fields and save:

   Status

   Specifies the status of the issue.

   Values: Open, Work in Progress, Closed, or Resolved

   Default: Open

   Required: Yes

   Select "Closed".

   Resolution

   Defines the final resolution of the issue after the matter is resolved.

   Required: No