Investments › Main Properties (Investment) › Incidents (Investment) › View and Manage Incidents (Investment)
View and Manage Incidents (Investment)
You can view a high-level summary of incident information, including the following:
- Total cost currency
- Total cost
- Number of incidents
- Total incident actual effort
You can also create new incidents, reassign selected incidents, or convert them to a task or to a project.
See the Demand Management User Guide for more information.
Follow these steps:
- Open the investment.
- Open the Properties menu and click Incidents.
The incident properties page appears.
- View the list of investment incidents.
- Do one of the following:
- Review the incident summary or click the incident short description to view incident details.
- Create an incident.
- Select the check box next to each incident and do one of the following:
- Click Reassign.
- Click Convert to Task.
- Click Convert to Project.
|
Copyright © 2012 CA.
All rights reserved.
|
|