|
|
|
The financials page contains the following portlets:
Displays ROI, NPV, and other pertinent data points for each service the IT executive or manager handles. The portlet is also accessible from the Provider Dashboard through the ROI metric. The only difference is that, when accessed from the Provider Portal, this portlet handles multiple departments that can have multiple services.
Displays specific time periods and tracks them against planned and actual costs. The IT manager can view three separate budget years to compare performance. Data appears in a grid and includes the following columns:
Displays the entire budget period including past year, current year, and next year.
Displays the total planned costs aggregated across all services the IT manager owns.
Displays the total services cost aggregated across all services the IT manager owns.
Displays the budget status (Approved or Not Approved).
Displays all the chargeback dollars that are recovered. Also, calculates any variance between total service cost and monies received. A list of services displays with their charge amounts per quarter. Data is displayed in a grid and includes the following columns:
Displays the service name that the IT manager owns. Click a service name to access the Service Dashboard.
Displays the total cost for a service.
Displays the amount charged for delivery of the service.
Displays the difference between cost and charges.
Displays the variance amount expressed as a percentage of cost.
Displays the status indicated by the following stoplights:
Displays a line graph comparing total service cost with actual cost across quarters. The planned costs on the services associated with the departments that the IT manager handles are aggregated. Displays them in relation to the actual amount spent. The line graph displays one line for planned costs and a second line for the actual amounts. The X-axis displays time periods in quarters (for the current year). The Y-axis displays costs.
| Copyright © 2012 CA. All rights reserved. |
|