Incidents › View Audit Fields for Incidents

View Audit Fields for Incidents

You can view all the previous and new values of fields changed, the resource who changed them, and the date of changing the values. The fields display in the bottom half of the Incident Audit Trail page.

To record audit trail, specific field property attributes require to be set up for auditing.

Contact your CA Clarity PPM administrator or see the Administration Guide for more information.

Follow these steps:

1. Open Home, and from Demand Management, click Incidents.

   The list page appears.

2. Click the incident short description.

   The properties page appears.

3. Click Audit.

   The audit trail page appears.