Upgrade from a Version Installed Earlier than Release 12.1

BusinessObject report instances created in a version earlier than Release 12.1 can be viewed only as a PDF file after the upgrade.

Upgrade Actions:

Preupgrade:

If you modified any out-of-the-box reports, move the modified reports to a custom report folder on the BusinessObjects server before upgrading.

Post-Upgrade:

Use BusinessObjects Central Administration to reset passwords for multiple users.
Manually restart the scheduled reports. Scheduled reports that were configured before the upgrade to Release 13.1 will not automatically run after the upgrade.
Synchronize the user lists in BusinessObjects and CA Clarity PPM by running the Create Business Objects Users job. If the job is not run, a CA Clarity PPM user cannot run or open a report unless a BusinessObjects account is created explicitly for the user.
The job creates a user in BusinessObjects for every user in CA Clarity PPM. The user created in BusinessObjects is given an encrypted password. If users want to log in to the BusinessObjects server using the assigned password, the user ID and password must be reset under BusinessObjects Administration.