Once you have created incident categories, resources can log incidents. Next you should define the incident category's properties, associate your investments with incident categories, and grant resources, groups, and OBS units' access to the incident category.
Use the Create Incident Category page to create a new incident category.
To create a new incident category
The Incident Category Setup page appears.
The Create Incident Category page appears.
Defines the short name for the incident category.
Defines the unique identifier for the incident category.
Defines a brief description.
| Copyright © 2010 CA. All rights reserved. | Email CA Technologies about this topic |