Upgrade from Previous Releases › How to Upgrade to Spring 2012 from Winter 2012 Service Pack 2

How to Upgrade to Spring 2012 from Winter 2012 Service Pack 2

This section describes the upgrade of a Spring 2012, instance of CA Clarity Agile from a Winter 2012, Service Pack 2 release.

Important! Plan to complete upgrade to CA Clarity Agile Spring 2012 , at the same time that you upgrade to CA Clarity Requirements and CA Clarity Agile Add-in for CA Clarity PPM. Completing the upgrades at the same time helps ensure that the release levels are the same.

Required: Upgrade from Winter 2012. If you have a previous release installed, upgrade to Winter 2012 before upgrading to the new release.

The upgrade process for CA Clarity Agile requires multiple tasks for the administrator to prepare, upgrade, and deploy. The high-level tasks for the upgrade process include:

Follow these steps:

1. Log in to Salesforce.com as system administrator
2. Delete all scheduled jobs in Salesforce.
3. Install the new package.