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How to Upgrade to Winter 2012 Service Pack 1 from Winter 2012

This section describes the upgrade of a Winter 2012, Service Pack 1, instance of CA Clarity Agile from a Winter 2012 release.

Important: Plan to complete upgrade to CA Clarity Agile Winter 2012, Service Pack 1 at the same time that you upgrade to CA Clarity Requirements and CA Clarity Agile Add-in for CA Clarity PPM. Completing the upgrades and the same time helps ensure that the release levels are the same.

Required: Upgrade from Version 3.00. If you have a previous release that is installed, upgrade to 3.00 before upgrading to the service pack.

The upgrade process for CA Clarity Agile requires multiple tasks for the administrator to prepare, upgrade, and deploy. The high-level tasks for the upgrade process include:

Follow these steps:

  1. Log in to Salesforce.com as System Administrator
  2. Install CA Clarity Agile Winter 2012, Service Pack 1.
  3. Deploy the package.
  4. Configure Privileges for Charts and Reports on the Vision Public Dashboard.