Complete the following steps to upgrade CA Clarity Agile from Winter 2011 (Version 2.3) to Winter 2011 (Version 2.5.3) Patch 1.
- Log out of CA Clarity Agile and enter the following URL on the address bar of your browser window:
https://login.salesforce.com/?startURL=%2Fpackaging%2FinstallPackage.apexp%3Fp0%3D04tA0000000R6ZN
- On the Login page, enter the system administrator user name and password and click Login.
Enter the password provided to you for upgrading to CA Clarity Agile, Version 2.5.3 and click Submit. If you do not have the required password, contact CA Support.
A summary of the upgrade appears showing the old and new versions of CA Clarity Agile.
- Click Continue to advance through the upgrade wizard.
- Click Next.
A security options page appears.
- Select the security settings option to set user access by profile.
- Set the following access levels for the corresponding profiles and click Next to continue:
- Agile Vision Super-User access for the Agile Vision Super-User profile
- Agile Vision User access for the Agile Vision User profile
- Product Vision Super-User access for the Product Vision Super-User profile.
- Product Vision User access for the Product Vision User profile.
- Vision Super-User access for the Vision Super-User profile.
- Vision User option for the Vision User profile.
- Click Next to continue.
A page appears with the following check box: “Ignore Apex test failures that may cause the installed application not to function properly”.
- Select the check box.
- Click Install.
The Processing page appears indicating that your request is in progress. When the upgrade is complete, an email notification is sent from Salesforce.com to the email address of the user you are currently logged in as. The upgrade can take over 30 minutes depending on the current load on the Force.com platform.
- Log out and log back into CA Clarity Agile as the system administrator to allow the scheduled jobs to run properly.
- Go to the Setup page and select Scheduled Jobs from the Monitoring menu under Administration Setup. Verify that the Submitted By user is a system administrator. If the Submitted By user is not a system administrator, delete the jobs, log out and log back in as a system administrator.